PRIVACY POLICY

At Herbanora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

• Personal details such as your name, email address, phone number, and shipping address.

• Payment details (processed securely via third-party payment providers; we do not store your credit card information).

• Order history and preferences.

• Technical information such as IP address, browser type, and device details for website analytics.
  
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support and respond to inquiries.

• Send order updates, shipping notifications, and service-related emails.

• Improve our website, products, and services.

• (Optional) Send you promotional offers, newsletters, or updates — only if you opt-in.
  
  

3. Data Protection

• We implement appropriate technical and organizational measures to secure your personal data.

• Sensitive payment information is handled by secure payment gateways and is not stored on our servers.

• Access to personal data is limited to authorized personnel only.
  
  

4. Sharing of Information

• We do not sell or rent your personal information to third parties.

• We may share your information only with trusted partners (such as courier companies or payment processors) for the purpose of fulfilling your orders.

• We may disclose information if required by law or to protect the rights, property, or safety of Brut Solution Sdn Bhd and its users.
  
  

5. Cookies & Tracking

• Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content.

• You may choose to disable cookies in your browser, but certain features of the site may not function properly.
  
  

6. Your Rights

You have the right to:

• Access and request a copy of your personal data.

• Request corrections to any inaccurate information.

• Withdraw consent for marketing communications at any time.

• Request deletion of your personal data, subject to applicable laws.
  
  

7. Changes to This Policy

Brut Solution Sdn Bhd reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 brutsolution2025@gmail.com
📞 +6016-4607093